CONTACT

FAQs


What is the Cinco de Miler run/walk?
The Cinco de Miler is a virtual run/walk with a 5 mile option. Run(or walk) the distance wherever and whenever you want. We’ll ship the goodie bag and medal right to you.

Where can I run/walk?
Anywhere! This is your virtual run, and we want you to complete it wherever and whenever you want. Sidewalks, paths, treadmill–make these races your own! Now’s the chance! We just ask that you tag us #cincodemiler so we can see those great photos!

What items are included with the Cinco de Miler virtual run/walk?
The Cinco de Miler goodie bag includes a lightweight Cinco de Miler long-sleeved tee AND a Cinco de Miler painted skull medal (also a bottle opener) and a personalized bib for the event.

Do I need to submit results to get a medal?
Your medals will be mailed to you with your packet, but when once you complete your run, you can Log Your Results and complete other post-race experience actions, like download your personalized Finisher’s Certificate, see how you rank on the leaderboard of other participants, and upload your photos, crop and add filters, and add a Cinco de Miler virtual run overlay to share on social and show off your well-earned medal!

How do I track my distance and time?
For the virtual run, we accept results on the honor system, but the most accurate tracking is typically via a device with GPS tracking.

When will my packet ship?
Packets will begin shipping week of April 12, 2021. After that, packets will be shipped within 10-14 business days. The virtual race is currently only open to US addresses within the contiguous United States. At this time, we cannot ship to Alaska, Hawaii, or anywhere internationally.

Do you ship internationally?
The Cinco de Miler virtual run/walk is currently available only for addresses within the contiguous United States. We cannot ship outside the United States at this time.

What do I do if my goodie bag doesn’t fit?
Can I swap it? We do not offer any size exchanges post packet shipment. All changes to sizes need to be made prior to confirming registration. We highly recommend that all participants take care to view the sizing chart to order the correct size. Take a look at our size chart.

Still Have Questions? We Can Help!






You’ll be directed to the home page upon submitting your request.